Prepare your next client conversation with a clearer view of customer feedback. Connect Trustpilot Review to Catchr, then use ChatGPT or Claude through Catchr MCP to explore ratings, read reviews and examine management replies.
For freelancers and agencies, it is a practical way to turn review data into focused questions and client reporting talking points.
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Trustpilot Review
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Start by discovering the columns available for your connected Trustpilot Review account. Select the fields that fit your question, whether you need an account summary or individual reviews to discuss with a client.
Use Average Rating, Review Count and the counts for one through five stars to describe the account’s rating profile. A star breakdown helps show whether feedback is concentrated at one end of the scale or spread across several ratings.
Confirm the scope of these totals before comparing them with reviews selected for a particular date range. Avoid treating an account-level average as an average for that period.
Select Review ID, Review Title, Review Text, Rating and Review Date to examine specific customer experiences. Country Code and Likes can add context when available.
Ask for recurring themes supported by review excerpts and IDs. This gives your client concrete examples to discuss while keeping interpretations traceable to the selected reviews.
Bring Reply Text and Reply Date alongside review content to understand how management has responded. Where both timestamps are present, calculate the elapsed time between the review and its reply.
Separate reviews with a visible reply from those with no reply returned. Missing reply data alone should not be treated as proof that management has never responded.
A focused review analysis, a recurring client report and a question through Catchr MCP serve different needs. Choose the approach that fits the next client deliverable.
Use a report to give clients a consistent view of their ratings and feedback. Use Catchr MCP when you need to follow up with a specific question, such as which low-rated reviews mention a recurring issue or which returned replies took longer than your chosen threshold.
Connect Trustpilot Review in Catchr using API-key authentication and select the relevant account. Then connect your AI destination, such as ChatGPT or Claude, through Catchr MCP.
Begin by asking which columns are available. Select the review, rating and reply fields you need, and confirm which date field applies before requesting a period-based analysis.
Replace the bracketed values with your account, dates and thresholds. Each prompt starts with column discovery so the analysis uses fields available for your connected account.
Using Catchr, discover the available Trustpilot Review columns for [account]. Select Average Rating, Review Count and the one-through-five-star counts where available. What does the account’s rating distribution look like? Present the returned totals, calculate each star category’s share only if the counts have the same scope, and flag any mismatch between the star-count total and Review Count. State the scope of the data without assuming a date range.
Copy promptUsing Catchr, discover the available Trustpilot Review columns for [account]. Select Review ID, Review Date, Rating, Review Title and Review Text where available. For reviews posted between [start date] and [end date] with a rating at or below [star threshold], which themes recur? Summarize the themes with supporting review IDs and short excerpts, distinguish repeated issues from isolated comments, and state how many returned reviews were analyzed.
Copy promptUsing Catchr, discover the available Trustpilot Review columns for [account]. Select Review ID, Review Date, Rating, Reply Date and Reply Text where available. For reviews posted between [start date] and [end date], which returned replies came more than [hours threshold] hours after the review? Calculate elapsed hours only when both timestamps are usable, list the relevant review IDs and ratings, and show reviews with no reply data separately without assuming they were never answered.
Copy promptUsing Catchr, discover the available Trustpilot Review columns for [account]. Select Review ID, Review Date, Country Code and Rating where available. For reviews posted between [start date] and [end date], how do review volume and average individual rating differ by country? Calculate these measures from unique returned review IDs, show countries with at least [minimum review count] rated reviews, group missing country codes separately, and explain that the results describe only the returned reviews.
Copy promptConnect Trustpilot Review in Catchr using API-key authentication, select the relevant account, then connect ChatGPT or Claude through Catchr MCP. Ask for the available columns before choosing the fields for your first reporting query.
Rating is the star rating on an individual review. Average Rating summarizes ratings across all reviews in its returned scope. For a selected period, calculate an average from the individual reviews returned for that period and label it accordingly.
Yes, when the relevant columns are available. Use Review Title and Review Text for theme analysis, with Review ID to identify supporting examples. Reply Text and Reply Date let you examine returned management responses alongside the original reviews.
Review Date identifies when a review was posted, while Reply Date identifies when its reply was posted. Confirm these columns are available before filtering or calculating elapsed time. Date coverage and supported granularities must be checked for the query; missing reply dates cannot establish whether a response occurred.
Connect your sources to Catchr, add the MCP server to your AI assistant, and ask about the work that matters now.
