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Ask your TikTok Shop order questions with Catchr MCP

Prepare your next client call with a clearer breakdown of TikTok Shop payments, discounts and shipping charges. Connect your client's account to Catchr, then use ChatGPT or Claude through Catchr MCP to explore order data and build explanations for your report.

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Explore the details behind TikTok Shop order payments

For freelancers and agencies, a useful store report needs more than a payment total. Examine buyer payments, separate seller and platform discounts, and review order types and delivery details within an order creation date range.

01

Break down buyer payments and taxes

Use Payment Total Amount to examine what buyers paid, alongside Payment Sub Total, Payment Original Total Product Price and Payment Tax. Separate Payment Product Tax from Payment Shipping Fee Tax when explaining the payment breakdown.

Keep market definitions visible in client reports: US subtotal and shipping amounts are pre-tax, while original product prices include VAT for cross-border shops.

02

Separate product discounts from shipping discounts

Compare Payment Platform Discount with Payment Seller Discount to show how product discounts are split. Review Payment Original Shipping Fee and Payment Shipping Fee alongside the platform, seller and cofunded shipping discount fields.

This gives your client a clearer view of product reductions and shipping reductions without combining them into one unexplained discount total.

03

Review order types and regional delivery details

Group orders by Order Type and Region Code to examine differences in buyer payments and shipping charges. Use Handling Duration Days when reviewing made-to-order or back-order purchases.

Keep regional fields in their proper scope. Fast Delivery Program applies to US orders, Need Upload Invoice applies to Brazil, and Payment Small Order Fee applies to Thailand.

View all TikTok Shop metrics and dimensions

Choose how to work with TikTok Shop order data

A focused order review, a recurring client report and a question through Catchr MCP serve different needs. Choose the approach that fits the TikTok Shop question you need to answer.

Ways to analyze TikTok Shop order data with Catchr
CriterionSource-focused analysisAssembling reportsCatchr MCP queries
Primary taskInvestigate a specific order payment question.Present a consistent client overview.Ask questions about connected order data.
Payment reviewExamine totals, subtotals and taxes.Arrange payment measures in a reporting view.Request a payment breakdown in ChatGPT or Claude.
Discount reviewCompare seller and platform discounts.Show product and shipping discounts separately.Ask which discount components differ between periods.
Order detailFocus on an order type or region.Include order type and regional breakdowns.Request a focused comparison using those dimensions.
Client preparationInvestigate a finding before a meeting.Prepare the figures for a recurring review.Ask follow-up questions and request talking points.

Use a report to establish the payment and discount figures you review with each client. When a figure needs explanation, ask Catchr MCP for a narrower breakdown by order type, region or order creation period.

TikTok Shop to MCP pricing

Choose your plan by the number of platforms and accounts you report on.

Starter

For freelancers and small teams.

$ 24 /mo

Billed monthly · cancel anytime

Platforms3
Accounts10
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Momentum

For in-house teams and small agencies.

$ 70 /mo

Billed monthly · cancel anytime

Platforms5
Accounts30
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Growth

For agencies managing more clients.

$ 239 /mo

Billed monthly · cancel anytime

Platforms10
Accounts100
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Scale

For teams reporting at scale.

$ 599 /mo

Billed monthly · cancel anytime

Platforms25
Accounts500
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Connect Catchr MCP to your AI assistant

Connect TikTok Shop to Catchr through its OAuth authorization flow and select the relevant client account. Choose ChatGPT or Claude through Catchr MCP, then start with a question about order payments, discounts or shipping fees. Specify the account and order creation dates so the answer matches your reporting scope.

Four TikTok Shop questions for your next client review

Adapt these prompts to your client's account and reporting period. Each focuses on a different part of the order data, from payment changes to handling durations.

PROMPT 01

Explain changes in buyer payments

Using Catchr, how did TikTok Shop buyer payments change for [account] between [first date range] and [second date range], based on order creation dates? Compare Payment Total Amount, Payment Sub Total, Payment Tax and Payment Shipping Fee for each period. Keep each Region Code separate and summarize the largest absolute changes for a client meeting. Describe these as order payment figures without assuming they represent net revenue.

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PROMPT 02

Compare seller and platform product discounts

Using Catchr, how are TikTok Shop product discounts split between the seller and platform for [account] from [start date] to [end date], based on order creation dates? Group Payment Seller Discount and Payment Platform Discount by Order Type within each Region Code. Show each component and its share of their combined value, leave shares undefined where the combined value is zero, and highlight groups where the seller share exceeds [percentage threshold].

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PROMPT 03

Investigate shipping fee differences

Using Catchr, which TikTok Shop orders for [account] from [start date] to [end date] have a difference between Payment Original Shipping Fee and Payment Shipping Fee above [amount threshold], based on order creation dates? Limit the review to [region code]. Show the order ID, both shipping amounts, Payment Shipping Fee Platform Discount, Payment Shipping Fee Seller Discount, Payment Shipping Fee Cofunded Discount and Payment Shipping Fee Tax. Explain the listed components and flag differences that need further review without assuming they reconcile exactly.

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PROMPT 04

Review made-to-order and back-order handling

Using Catchr, which TikTok Shop MADE_TO_ORDER and BACK_ORDER orders for [account] created between [start date] and [end date] have Handling Duration Days above [days threshold]? Show the order ID, Order Type, Region Code and Handling Duration Days. Identify missing or non-numeric durations separately, and summarize the findings without treating handling duration as evidence of an actual delivery delay.

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TikTok Shop reporting with Catchr MCP: common questions

What TikTok Shop data can I analyze through Catchr MCP?

You can query order data covering buyer payment totals, subtotals, taxes, product discounts and shipping charges. Order Type, Region Code and Handling Duration Days support more focused breakdowns. Scope reporting periods by order creation date.

How do I connect a client's TikTok Shop account?

Authorize TikTok Shop in Catchr through OAuth and select the relevant account. Then connect your AI destination through Catchr MCP and ask ChatGPT or Claude an order reporting question with the client account and date range specified.

Does Payment Total Amount represent net revenue?

Payment Total Amount is the buyer's total payment. It should not be labeled net revenue or profit. Use the separate subtotal, tax, shipping and discount fields to explain the payment components, respecting their market-specific definitions.

Are the same fees available in every TikTok Shop market?

Some fees are market-specific. Payment Handling Fee and Payment Shipping Insurance Fee apply to Indonesia, Payment Retail Delivery Fee applies to the US, and Payment Small Order Fee applies to Thailand. Select fields appropriate to the client's market and do not interpret missing values as confirmed zero charges.

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